Page 138 - Sustainability Report 2023

PROSPERITY PLANET PEOPLE

Dalam konteks RJPP 2020-2024, perusahaan memiliki In the context of the 2020-2024 RJPP, the company has a
tujuan spesifik untuk meningkatkan market share dengan specific objective to increase market share by expanding and
memperluas dan memperkuat fungsi marketing serta strengthening marketing and business development functions
pengembangan bisnis dengan mengutamakan layanan dan by prioritizing innovative services and products with the
produk yang inovatif dengan dukungan dari human capital support of excellent human capital as the company's value
yang excellent sebagai value proposition perusahaan dalam proposition in reaching revenue of IDR 2,047 Trillion in 2024
meraih pendapatan mencapai IDR 2,047 Triliun di tahun and achieving the target to obtain the predicate of "very
2024 serta mencapai target untuk mendapatkan predikat healthy" company with a "AA" score.
perusahaan "sangat sehat" dengan skor "AA".

Sejalan dengan visi menjadi perusahaan Independent In line with the vision of becoming a globally recognized
Assurance nasional yang diakui dunia dalam memberikan national Independent Assurance company providing
solusi menyeluruh kepada pelanggan, PTSI selalu berusaha comprehensive solutions to customers, PTSI continuously
meningkatkan kompetensi perusahaan melalui akreditasi strives to enhance the company's competence through
Lembaga inspeksi SNI ISO 17020:2012 dan Akreditasi accreditation of the Inspection Body SNI ISO 17020:2012 and
Laboratorium SNI ISO 17025:2017 untuk kegiatan inspeksi Laboratory Accreditation SNI ISO 17025:2017 for inspection
dan pengujian laboratorium. Untuk mendukung proses activities and laboratory testing. To support a reliable
bisnis yang handal, PTSI telah disertifikasi Sistem business process, PTSI has been certified for Quality
Manajemen Mutu SNI ISO 9001 :2015, Sistem Manajemen Management System SNI ISO 9001:2015, Environmental
Lingkungan ISO 14001 :2015, Sistem Manajemen K3 ISO Management System ISO 14001:2015, Occupational Health
45001 :2018, Sistem Manajemen Keamanan informasi ISO and Safety Management System ISO 45001:2018, Information
27001 :2013, Sistem Manajemen Anti Penyuapan ISO Security Management System ISO 27001:2013, Anti-Bribery
37001:2016 dan SMK3 PP 50 tahun 2012. Selain itu, untuk Management System ISO 37001:2016, and OSH Management
menciptakan kepuasan pelanggan, semua usaha yang System PP 50 of 2012. Moreover, to create customer
dilakukan PTSI selalu berlandaskan pada core values satisfaction, all efforts undertaken by PTSI are always based
AKHLAK (Amanah, Kompeten, Harmonis, Loyal, Adaptif, on the core values of AKHLAK; Amanah (Trustworthy),
Kolaboratif). Kompeten (Competent), Harmonis (Harmonious), Loyal
(Loyal), Adaptif (Adaptive), Kolaboratif (Collaborative).

Tahun 2023 PTSI telah bersinergi dan berkolaborasi dengan In 2023, PTSI synergized and collaborated with other IDSurvey
entitas-entitas IDSurvey lainnya dalam mencapai target- entities to achieve business growth targets. This is
target pertumbuhan bisnis. Hal ini ditunjukkan melalui demonstrated through the establishment of Joint KPIs,
penetapan KPI Bersama yaitu, peningkatan operational namely, increasing operational excellence through shared
excellence melalui efisiensi shared services dan tahapan services efficiency and advanced stages of ERP and CRM
lanjutan integrasi ERP integrasi CRM IDSurvey, KPI Regional integration within IDSurvey, Regional KPIs, and Synergy KPIs,
dan KPI Sinergi serta aktif dan berpartisipasi dalam Forum as well as actively participating in Regional Business Forums,
Bisnis Regional, Forum Bisnis Portofolio, dan Forum Bisnis Portfolio Business Forums, and Holding Business Forums,
Holding yang selalu melakukan koordinasi terkait peluang which constantly coordinate regarding job opportunities, joint
pekerjaan, upaya pemasaran dan penjualan bersama serta marketing and sales efforts, and optimization of operational
optimalisasi pemanfaatan sumber daya operasi. resource utilization.
In terms of organization, in line with the KPI of optimizing the
Dalam aspek organisasi, sesuai KPI optimasi model holding holding model and streamlining subsidiaries and affiliated
streamlining anak dan Cucu Perusahaan pada tanggal 20 companies, on March 20, 2023, PTSI implemented a change in
Maret 2023 PTSI telah melakukan perubahan struktur the organizational structure in the form of a matrix and
organisasi berbentuk matrik dan mengakomodir strategi accommodated decentralization and centralization strategies
desentralisasi dan sentralisasi (RKAP 2023-2024). (RKAP 2023-2024).

Pada aspek keunggulan operasi, pada tahun 2023 PTSI telah In terms of operational excellence, in 2023, PTSI has recorded
mencatat hasil-hasil yang nyata dari upaya optimalisasi tangible results from efforts to optimize resources, as well as
sumber daya, serta perbaikan sistem dan teknologi. system and technology improvements.

138 Laporan Keberlanjutan 2023 | 2023 Sustainability Report PT Surveyor Indonesia