Page 173 - Sustainability Report 2023

PROSPERITY PLANET PEOPLE

Mekanisme Pengaduan Masalah

Lingkungan Hidup

Mechanism for Environmental Complaint Reporting

Dalam menjalankan kegiatan operasionalnya, PTSI selalu In its operations, PTSI consistently adheres to various
mematuhi berbagai regulasi lingkungan yang berlaku applicable environmental regulations with the primary goal
dengan tujuan utama untuk mencegah terjadinya dampak of preventing negative impacts on the environment and the
negatif bagi lingkungan dan masyarakat. Namun, sebagai community. As a demonstration of its social and
wujud tanggung jawab sosial dan lingkungan, perusahaan environmental responsibility, the company has established
telah membuka berbagai saluran pengaduan lingkungan, multiple channels for environmental complaints, including
termasuk melalui telepon, surat, email, dan layanan telephone, mail, email, and Customer Service. PTSI is
Customer Service. PTSI berkomitmen untuk menindaklanjuti committed to following up on each complaint received by
setiap pengaduan yang diterima dengan melibatkan divisi involving the relevant divisions or units. The following are
atau unit terkait. Berikut adalah beberapa saluran pelaporan some of the available reporting channels:
yang tersedia:

Telepon : 021-5265526 Telephone : 021-5265526
Website : www.ptsi.co.id Website : www.ptsi.co.id
Surat : PT Surveyor Indonesia, Graha Surveyor Indonesia, Mail : PT Surveyor Indonesia, Graha Surveyor Indonesia
Jl. Gatot Subroto Kav. 56 Jakarta, 12950 - Jl. Gatot Subroto Kav. 56 Jakarta, 12950 -
Indonesia Indonesia

Meskipun demikian, hingga akhir tahun 2023, perusahaan However, until the end of 2023, the company has not received
belum menerima aduan lingkungan dari pihak eksternal. any environmental complaints from external parties.
[OJK F.16 ] [OJK F.16]

PT Surveyor Indonesia Laporan Keberlanjutan 2023 | 2023 Sustainability Report 173